What information might go into routine operational reports for different kinds of organizations and why would an organization need this information?

All the reports any organizations use may be classified in
three types.

1. Routine
   Reports


2. Exception
   Reports


3. Special
   Reports

Routine reports provide information on
routine decisions, actions taken and results obtained in respect of the routine on going
operations of the organizations. These kind of reports enable operational personnel, and
managers in the organization to perform their on ongoing routine activities. These
reports also provide input data for detailed planning of operations and for other
routine activities. Routine reports also enable managers to review the operations and
ascertain if these are satisfactory. Finally routine reports provide input data for
exception and special reports.

Exception reports are
generally generated to draw managerial attention towards the existence of exceptional
conditions and problems that require managers to take actions that may deviate from, or
in addition to, the normal operational work. Special reports are prepared in response to
requirement outside the scope of routine ongoing activities of an organization. For
example, a project feasibility report may be prepared when the management of a company
is contemplating major expansion in manufacturing capacity.