The Last Lecture is a series of
essays and quotes written by Randy Pausch. Randy dedicated a section to bad apologies.
Randy expressed that an insincere apology given half heartedly is not worth anything
because they evoke feelings of insult in the person being apologized to. He relates a
bad apology to rubbing salt on a wound site.
The two
classic bad apologies are:
The one in which one apologizes
but comes across as "I'm sorry you feel hurt by what I've done." (140) This is not an
apology but rather telling the person they are feeling hurt not that one is actually
sorry or that one had made a mistake.
The second classic
bad apology is when one says that one apologizes but informs the other person that he
also needs to apologize for what he had done. In this case one is really asking for an
apology and not giving one.
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